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Rail
Rail Capabilities by the Numbers
Key Highlights
- Over 20 years of expertise in operating fully automated driverless heavy underground metro and light rail transit systems
- Enabling more than 1.2 million* trips daily
- Operates the world’s most reliable rail line, Downtown Line, achieving Mean Kilometres Between Failure of more than 8 million train-km in 2023
Global Rail Expertise
With a strong track record in operating in various markets, we bring our expertise and commitment to excellence to diverse communities and cultures.
Leveraging the extensive experience of our subsidiary, SBS Transit, we are dedicated to delivering connected, safe and reliable customer journeys worldwide. Our collaborative efforts with leading rail operators, government agencies, and industry stakeholders help us deliver tailored, world-class rail solutions that address local needs and challenges.
Driving Rail Advancement
We are committed to excellence in all aspects of our rail operations, prioritising quality control measures, and maintaining a customer-centric approach. This dedication helps us consistently exceed regulatory benchmarks and set new industry standards. Our continuous investment in technological advancements enhances rail operations, elevates safety standards, and streamlines processes. We employ advanced signalling systems, predictive maintenance solutions and smart infrastructure to ensure optimal performance and reliability across our rail networks. Our focus on technology-driven processes leverages big data analytics, Robotic Process Automation, and machine learning to enhance our operational effectiveness.
Advancing Sustainability in Rail Transit
Our Companies
ComfortDelGro Transit, a wholly-owned subsidiary of ComfortDelGro Limited, is established for our Global Business endeavours.
We harness the collective expertise and resources of our sister companies, along with strategic partners, to deliver world-class rail solutions customised to local needs and challenges
In June 2003, SBS Transit began operations of the 20m long North East Line (NEL), a highly advanced fully automated underground heavy rail system that sets new engineering and technological benchmarks in mass transit systems.
Auckland One Rail (AOR), is a 50:50 joint venture company between ComfortDelGro and UGL Rail Services, an Australian rail operations and maintenance company under the CIMIC Group.
The Auckland Metro is the largest in New Zealand and comprises four lines representing 94km of total rail network, 42 stations and 72 three-car electric multiple unit (EMU) trains.
In July 2023, ORA, an international consortium comprising ComfortDelGro, RATP Dev and Alstom secured a six year contract with the opportunity for further extension to nine years, to operate the South sector of Line 15 – a new automated line under the 200-km Grand Paris Express (GPE) greenfield metro programme in the Greater Paris region, France.
The line will commence passenger service by end 2025, with an expected daily ridership of 390,000.
Connecting Stockholm, a joint venture with the Go-Ahead Group, has been awarded the contract by the Stockholm Public Transport Administration, Trafikförvaltningen, to operate and maintain the Stockholm Metro commencing in May 2025 for a term of 11 years. Connecting Stockholm will operate and maintain all of Stockholm Metro’s seven lines, including 100 stations, six depots, and 107 km of track.
